bnw55 Privacy Policy

01 Introduction

bnw55 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access and use the bnw55 online gaming platform, including our website at bnw55.com and any associated mobile applications or services (collectively, the "Platform").

This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have with respect to your personal data. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the bnw55 Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

02 Information We Collect

bnw55 collects personal information through various means, including directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, email address, Philippine mobile number, and chosen password.
• Identity Verification (KYC) Data: Government-issued ID (e.g., Philippine passport, driver's license, PhilSys ID, UMID, SSS ID), selfie or photo for facial verification, and proof of address documents.
• Financial Data: Payment method details including GCash account information, PayMaya details, bank account numbers (BPI, BDO, Metrobank, UnionBank), and transaction history.
• Communications Data: Messages, emails, and chat transcripts exchanged with our customer support team.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and any information you provide when seeking support for problem gambling.

2.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, wagering history, and in-game behavior.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, including payment processors, identity verification service providers, fraud prevention agencies, and regulatory authorities, where such sharing is permitted by applicable law.

03 How We Use Your Data

bnw55 uses the personal data we collect for the following purposes:

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, bnw55 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your bnw55 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations under Philippine law and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing & Disclosure

bnw55 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and screen for financial crime risks.
• Technology Service Providers: Cloud hosting, data analytics, customer support software, and cybersecurity vendors who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

06 Cookies & Tracking Technologies

bnw55 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform, personalize your experience, and analyze usage patterns. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players interact with the Platform, which pages are most visited, and where technical issues occur, so we can continuously improve our services.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests and gaming activity. These are only set with your consent.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the bnw55 Platform and your ability to access some features. For detailed instructions on managing cookies, refer to your browser's help documentation.

07 Data Retention

bnw55 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under Philippine law.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority or court order.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal obligations.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

08 Data Security

bnw55 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including financial information and identity documents
• Multi-factor authentication options for account access
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Continuous monitoring of our systems for suspicious activity and potential security incidents
• Regular staff training on data protection and information security best practices

09 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bnw55:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed, which is the primary purpose of this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer (DPO) as described in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days of receipt.

10 Children's Privacy

The bnw55 Platform is strictly intended for adults aged twenty-one (21) years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Our registration process includes age verification steps designed to prevent underage access.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activities to prevent unauthorized access to gambling platforms.

11 Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries outside the Philippines, including countries where our technology service providers and data processors are located. Such transfers may occur to countries that may not have data protection laws equivalent to those in the Philippines.

Where personal data is transferred outside the Philippines, bnw55 ensures that appropriate safeguards are in place to protect your data, including:

• Entering into data processing agreements with recipients that incorporate standard contractual clauses approved by the NPC
• Transferring data only to countries or organizations that provide an adequate level of data protection as determined by the NPC
• Obtaining your explicit consent for specific transfers where required by applicable law

12 Third-Party Links

The bnw55 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the bnw55 Platform and does not cover the privacy practices of any third-party websites or services. bnw55 is not responsible for the content, privacy policies, or data practices of any third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to them.

13 Policy Updates

bnw55 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

14 Contact & Data Protection Officer

bnw55 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.

We aim to respond to all data privacy requests within thirty (30) calendar days. For complex requests, we may extend this period by an additional thirty (30) days, in which case we will notify you of the extension and the reason for the delay.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on filing a complaint with the NPC, please visit the NPC's official website or contact them directly through official Philippine government channels.